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Our Commitment to Safe Rides

Safety is a big deal for us and it’s in everything we do. From smart features on our devices to in-app reminders, we’ve built safety into every part of the ride. Our team runs training sessions and performs regular checks on every device to keep things running smoothly. Evolve rides always start and finish in designated parking or home zones, keeping neighborhoods organized and accessible.
Safety Quiz
Think you know the rules of the road? Show off your knowledge and score 30 free minutes with Evolve!

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Safety on Board
Our rides are designed with safety in mind to make your journey smooth and secure. From automatic lights and reflectors to built-in turn signals, we’ve got you covered for visibility. Free shared helmets are available at every device, and voice prompts help guide you along the way. Our e-scooters and e-bikes also automatically adjust speed for extra safety. With over 99.99%* of rides completed without a reported incident, we're focused on making things safe and seamless.
*Up to August 28, 2025, ride activity and incident reporting were analyzed from all available channels, including app submissions, customer support, legal claims, and updates from media, staff, and community or government partners. -
Learn and Ride
We want you to feel confident and ready to roll! Before your ride, you’ll get helpful safety tips through in-app and on-device prompts. Looking for more? We’ve got you with safety resources, plus regular in-person community events. Whether you’re a newbie or a pro, we’ve got everything you need to ride safe and sound.
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Park Right
Our dual kickstands keep things steady, and the built-in geo-fenced technology means you can only end your trip in an approved Parking Zone. Each Parking Zone has clear markers, like Evolve signs and ground markings, supported by helpful reminders in the Evo app and on the device. Our team does regular inspections to keep everything in check.
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Community Partners
Safety is a team effort! We’re proud to work with organizations across B.C. that promote safe riding and provide helpful resources for all cyclists. From safety tips with partner with HUB Cycling to in-person training events, these partnerships help ensure Members stay informed and our streets stay safe. It’s all part of our commitment to making active transportation safer for everyone.
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Always Evolving
We're committed to keeping safety at the forefront, and that means we're constantly improving. We regularly survey Members to understand local needs and gather feedback. Based on what we learn, we roll out new technical features and updates to enhance safety and ensure you feel comfortable every time you ride.