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Frequently asked questions
General
What is the Evolve Inclusive Mobility Program?
The Evolve Inclusive Mobility Program supports equity-deserving communities by increasing access to affordable, sustainable transportation through discounted rates. Eligible community members can access Evolve E-Bikes and E-Scooters for $0.10 per minute (regularly $0.35 per minute), offering a 70% discount.
How do I join the program?
Evolve partners with local community organizations to help identify eligible participants. The list will continue to grow as we build new partnerships. Please check back regularly for updates or ask your organization if they participate in the program.
Which organizations are currently participating in the Inclusive Mobility Program?
Please email infoevolveebikes@bcaa.com to find out which community based organizations are participating.
Can I refer an organization?
If you are part of an organization interested in joining the Inclusive Mobility Program or know of one that may be a good fit, please reach out to us at infoevolveebikes@bcaa.com
Do you have to be an Evolve Member to join?
Yes, if you have a discount code, create an Evolve account before emailing us your unique code for activation. Sign up here: https://evo.ca/register
Does this discount apply to Evo Car Share?
No, your discount code only applies to Evolve E-Bike and E-Scooter Share.
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How it works
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How does the program work?
Evolve partners with local community-based organizations to distribute unique discount codes. These organizations help identify eligible participants and share the codes directly with them. Once a participant receives a code, they can email Evolve to get set up and have the discounted rate applied to their account.
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I have a code, how do I sign up?
Email your unique discount code to infoevolveebikes@bcaa.com, and our team will confirm and activate your discount by email. Please ensure you’ve created an Evolve account before sending your code.
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Account & Support
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Can I change or share my discount code?
No, each individual receives a unique discount code that cannot be modified or shared. If you experience any issues, reach out to our support team infoevolveebikes@bcaa.com
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What if I need help with my account?
If you have any questions, you can contact the support team at infoevolveebikes@bcaa.com
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Terms & Conditions
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Does my discount code expire?
Your discount code is valid for one year from the date of account creation and applies only to Evolve E-Bike and E-Scooter Share.
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Can I rejoin the program after my discount code expires?
Yes, to rejoin the program after your code expires, contact your local community-based organization to request a new unique discount code.
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