
- Home
- Affiliate Terms and Conditions
Evo Affiliate Program Agreement
Last Updated: April 29, 2025
IMPORTANT – PLEASE READ CAREFULLY.
This Evo Affiliate Program Agreement (the “Agreement”) is between B.C.A.A. Holdings Ltd. (“BCAA”, “we”, “us”, or “our”) and you (“you” or “your”), the applicant identified in the application to participate in the Evo Affiliate Program (the “Application”).
This Agreement governs your participation in the Evo Affiliate Program. By submitting an Application, you acknowledge that you have read, understood, and agree to be bound by and comply with the terms and conditions of this Agreement. You also confirm that the information provided in your Application is complete and accurate and that you meet the eligibility criteria outlined in this Agreement.
Capitalized terms not otherwise defined herein are defined in the Glossary at the end of this Agreement.
Evo Affiliate Program
The Evo Affiliate Program allows you the opportunity to promote the Evo Car-Sharing Program and receive compensation for referring Potential Evo Members.
Becoming an Affiliate
To become an Affiliate, you must (i) submit an Application, which is available online at https://evo.ca/affiliate-program, and (ii) meet the eligibility requirements outlined in this Agreement, and (iii) receive written approval of your admission as an Affiliate from BCAA. Your admission as an Affiliate, and all of our obligations to you arising out of this Agreement, are expressly subject to the delivery of written confirmation of our approval of your Application, which we may withhold in our sole discretion. You understand that meeting the eligibility requirements does not guarantee automatic admission as an Affiliate. .
Your Affiliate Code
Once admitted as an Affiliate, we will provide you with a unique promotional code (the “Affiliate Code”). Your Affiliate Code allows us to track the source of each referral of Potential Evo Members, among other things.
Your Affiliate Code will be valid for use until September 30, 2025 or such later date as may be determined by BCAA, in its sole discretion and communicated in writing (the “Promotion Period”). BCAA reserves the right to extend, shorten or otherwise modify the Promotion Period at its sole discretion.
Referring Potential Evo Members
You are encouraged to share your Affiliate Code with Potential Evo Members. If during the Promotion Period a Potential Evo Member (i) submits an application to become an Evo Member through the process outlined in the Evo Member Agreement with your Affiliate Code noted in the ‘Promo Code’ field on the Promos & Savings page of the application, and (ii) the Potential Evo Member becomes an Evo Member pursuant to that application (a “Valid Referral”), then their one-time registration fee will be waived and they will receive 60 free Evo driving minutes, and you will be entitled to receive the Compensation outlined in this Agreement.
Eligibility
You must be at least 19 years of age to become and remain an Affiliate.
BCAA reserves the right to change the eligibility criteria to participate in the Evo Affiliate Program, any part of the Evo Affiliate Program, or this Agreement at any time without notice to you.
Restrictions
As an Affiliate, you must not:
- make any disparaging, defamatory or negative statements or comments regarding the Evo Car-Sharing Program, the Evo Affiliate Program or any of the BCAA Parties;
- engage in any conduct which, in the opinion of BCAA acting in its sole discretion, could damage the reputation of the Evo Car-Sharing Program, the Evo Affiliate Program or any of the BCAA Parties;
- promote any activity that would violate the Evo Member Agreement;
- with respect to Affiliates who are already employed by BCAA, engage in any conduct under this Agreement (including, though not limited to, promoting the Evo Car-Sharing Program or sharing your Affiliate Code with Potential Evo Members) when using BCAA equipment or during your regular working hours or while otherwise working in your capacity as an employee of BCAA;
- with respect to Affiliates who are already employed by BCAA, imply or represent that your participation in the Evo Affiliate Program is part of or related to your employment in any manner whatsoever (including by expressing or implying that we encourage, support, sponsor or endorse such participation as part of your employment responsibilities);
- with respect to Affiliates that are not employed by BCAA, hold yourself out as an employee or agent of BCAA or otherwise imply that you are vested with any authority to act on behalf of BCAA or to bind BCAA under contract, or misrepresent or embellish our relationship with you (including by expressing or implying that we support, sponsor or endorse you) or express or imply any affiliation between us or any other person or entity except as expressly permitted by this Agreement;
- imply that anyone other than you is the sender of any marketing communications related to the promotion of the Evo Car-Sharing Program; or
- engage in any marketing or promotional activities that violate any applicable marketing or communication laws, rules or regulations, including, but not limited to, Canada’s Anti-Spam Law (S.C. 2010, c. 23) or similar laws in applicable jurisdictions.
Compensation for Valid Referrals
In consideration of your obligations incurred under this Agreement, including your performance as an Affiliate, you will earn $10.00 for each Valid Referral (the “Compensation”). For greater certainty, Compensation will only be paid for Valid Referrals. You will not be entitled to receive Compensation if the Potential Evo Member submits an application to become an Evo Member with your Affiliate Code but does not become an Evo Member during the Promotion Period pursuant to that application. For example, if a Potential Evo Member submits an application to become an Evo Member with your Affiliate Code within the Promotion Period but does not become an Evo Member until after the end of the Promotion Period, or becomes an Evo Member pursuant to a different application, then they will not be considered a Valid Referral and therefore will not be included when calculating your Compensation.
Compensation will accrue for each Valid Referral and will be paid to you on the last business day of each month. The monthly payment will cover all Compensation earned (if any) from the 16th day of the previous month to the 15th day of the current month. For example, on April 30, 2025, you will be paid for the Compensation earned for Valid Referrals made between April 8, 2025 (the start date of the Evo Affiliate Program) and April 15, 2025. On May 30, 2025, you will be paid for the Compensation earned for Valid Referrals made between April 16, 2025 and May 15, 2025.
Compensation will be paid to you via your choice of either a retail gift card or prepaid credit, delivered to you via email either by BCAA or by a third party on behalf of BCAA. BCAA may at any time and without notice, acting in its sole discretion, change the method of payment for the Compensation (e.g., Visa gift cards, cash, Evo Car-Sharing Program gift cards, etc.) and/or the method of delivery (e.g., via email, mail, etc.).
BCAA does not make any representation, warrant or covenant to you or any other Affiliate regarding the amount of Compensation, if any, that you may earn hereunder or guarantee any minimum amount of Compensation at any time.
You will bear your own costs and expenses related to your participation as an Affiliate. BCAA is not obligated to reimburse or credit you or any other Affiliate for any costs or expenses.
Disclaimer of Warranties
The warranties (if any) set forth in the Evo Member Agreement are the only warranties provided by BCAA to Evo Members regarding the Evo Car-Sharing Program and BCAA hereby disclaims any and all other warranties, express or implied, with respect to the Evo-Car Sharing Program and with respect to the Evo Affiliate Program.
Liability and Indemnity
In addition to any other limitation listed elsewhere in this Agreement, we will not be liable to you or any other person, to the maximum extent permitted by law, for:
- any loss, injury, or damage directly or indirectly arising from or in any way related to this Agreement, your participation in the Evo Affiliate Program, or the Evo Affiliate Program, including loss of profit or revenue, financial loss, loss of business opportunities, breach of privacy or security, property damage, personal injury, or any other foreseeable or unforeseeable loss, no matter how it was caused, even if we were negligent or were advised of the possibility of such damages;
- any error or omission in the operation or management of any part of the Evo Affiliate Program;
- any lost, stolen, damaged, or expired identifiers, Affiliate Codes, or compensation for Valid Referrals paid to you; or
- the denial, restriction, suspension, disruption or inaccessibility of your participation in any part of the Evo Affiliate Program.
To the maximum extent permitted by applicable law, you will indemnify, defend and hold harmless the BCAA Parties from and against any and all claims, liabilities, losses, damages, judgments, awards, costs and expenses (including reasonably legal fees and disbursements) arising out of or related to your negligence, misconduct, breach of this Agreement, or breach of applicable laws.
Amendments
This Agreement is subject to change without notice to you, and all such changes will be effective upon posting to our website at https://evo.ca/affiliatetc, as of the date indicated at the top of this Agreement. By continuing to participate in the Evo Affiliate Program after such date you will be deemed to have accepted any such changes.
BCAA can terminate the Evo Affiliate Program at any time, with no further obligations to you.
Removal from the Evo Affiliate Program
Removal by BCAA
BCAA can terminate this Agreement and remove you from the Evo Affiliate Program and revoke your status as an Affiliate at any time, at BCAA’s sole discretion, immediately and without notice or explanation to you. Upon such termination, your Affiliate Code will no longer be valid. Any amounts owing to you pursuant to the Evo Affiliate Program at the time of termination will be paid in accordance with the payment terms herein. Examples of why you may be removed from the Evo Affiliate Program include, but are not limited to: (i) making disparaging, defamatory, or negative statements or comments regarding the Evo Car-Sharing Program or the BCAA Parties, (ii) engaging in conduct which, in the opinion of BCAA acting in its sole discretion, could damage the reputation of the Evo Car-Sharing Program or the BCAA Parties, (iii) failing to comply with any of the terms herein, and (iv) failing to comply with the terms of the Evo Member Agreement.
Withdrawal by You
You may withdraw from the Evo Affiliate Program at any time by notifying us in writing at affiliate@bcaa.com. Any amounts owing to you pursuant to the Evo Affiliate Program at the time of termination will be paid in accordance with the payment terms herein.
Privacy
We will collect, use, disclose, transfer, share and otherwise process your personal information in accordance with our Privacy Policy, which forms part of this Agreement and is attached hereto as Schedule A.
General Matters
Interpreting and Enforcing this Agreement
This Agreement will be interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada without regard to the conflict of law rules that would require the application of different laws. In the event of a dispute between you and us, you agree that the courts in the Province of British Columbia shall be competent to hear such dispute and you agree to be bound by any judgment of these courts.
In the event of any contradiction between this Agreement and the other Documents, this Agreement will prevail.
Each provision of this Agreement must be interpreted in a way that is legally valid. If a court determines that any provision is invalid, the rest of the Agreement will remain in full effect.
You confirm that you have not relied on any advice, information, representation, assertion, guarantee, warranty, collateral contract, or other assurance, except those expressly set out in this Agreement.
Rights not Transferable
Your rights pursuant this Agreement, including to your right participate in the Evo Affiliate Program, are personal and only for your benefit. They cannot be transferred to or shared with any other person and no other person may claim rights under this Agreement other than your successors. You cannot transfer or assign any or all of your rights under this Agreement.
Assignment of our Rights
We may, at any time, sell, transfer or assign any or all of our rights or duties under this Agreement. If we do so, we can share information concerning your participation in the Evo Affiliate Program with prospective purchasers, transferees or assignees. In any such case, we will ensure that they are bound to respect your privacy rights in the same way we are.
No Employment
With respect to the provision of all services under this Agreement, you are and shall remain at all times an independent contractor and not an employee or dependent contractor of BCAA. Nothing under this Agreement shall, under any circumstances, create any principal-agent, employer-employee, or franchisor-franchisee relationship between you and any of the BCAA Parties for any reason. Nothing in this Agreement shall permit you to represent yourself as a BCAA employee, nor act on BCAA’s behalf or bind BCAA in any situation.
If you are admitted as an Affiliate while already employed by BCAA, you must not engage in any conduct under this Agreement (including, though not limited to, promoting the Evo Car-Sharing Program or sharing your Affiliate Code with Potential Evo Members) when using BCAA equipment or during your regular working hours or while otherwise working in your capacity as an employee of BCAA. You must also not imply or represent that your participation in the Evo Affiliate Program is part of or related to your employment in any manner whatsoever (including by expressing or implying that we encourage, support, sponsor or endorse such participation as part of your employment responsibilities). For clarity, your engagement under this Agreement as an Affiliate and provision of the services hereunder are separate and apart from any employment or other relationship that may exist between you and the BCAA Parties.
You acknowledge and agree that the Compensation or other amounts received under this Agreement are not “wages” for the purposes of applicable employment standards legislation. You acknowledge and agree that you are responsible for paying all applicable taxes (including, but not limited to, foreign, federal, provincial, and local income taxes) related to payments or other amounts received or receivable from any BCAA Party under this Agreement, or amounts in lieu thereof, and any interest or penalties based or levied on these amounts. You also agree to fully indemnify the BCAA Parties in connection with any of the above.
Intellectual Property
All intellectual property rights, including but not limited to trademarks, copyrights, patents, trade secrets, designs, inventions, and any other proprietary rights related to the Evo Car-Sharing Program, the Evo Affiliate Program, and any Documents or other materials, content, or software provided by BCAA (collectively, the "Intellectual Property") shall remain the exclusive property of BCAA. You are granted a limited, non-exclusive, revocable, non-transferable and non-sublicensable license to use Evo Car-Sharing Program and Evo Affiliate Program branding materials (e.g., names, logos, etc.) that BCAA provides to you solely for the purpose of promoting the Evo Car-Sharing Program and referring Potential Evo Members in accordance with the terms of this Agreement (the “Promotional Materials”). You acknowledge and agree that you have no ownership, title, or interest in the Intellectual Property, except as expressly granted herein. You may not edit, modify or alter Promotional Materials or the contents thereof without our written approval. You may not remove or alter any copyright or other proprietary notices contained in or on any Promotional Materials. Upon termination or expiration of this Agreement, you must immediately cease use of the Promotional Materials and return or destroy such Promotional Materials, as directed by BCAA.
Use of Third Party Services
We may use third party services in connection with the Evo Affiliate Program and to fulfill our obligations under this Agreement (the “Third Party Services”). For example, we may use a third party to facilitate paying Compensation to you. BCAA will not be liable for any damages, losses, or claims arising from the use of Third Party Services.
Survival
The provisions of this Agreement that by their nature should survive termination or expiration of this Agreement, including by not limited to intellectual property, limitation of liability, and indemnity provisions, shall remain in full force and effect following the termination or expiration of this Agreement.
Currency
All amounts expressed herein are in Canadian currency.
Glossary
Affiliate means an individual enrolled in the Evo Affiliate Program.
BCAA Parties means us, British Columbia Automobile Association, BCAA Insurance Corporation, our other subsidiaries and affiliates, and each of their respective directors, officers, shareholders, employees, agents, suppliers, lessors, contractors, representatives, advisors, successors and assignees.
Documents means your Application, the Privacy Policy and any other rules, guidelines, policies or documentation that we may establish or amend from time to time relating to the Evo Affiliate Program. These Documents are an integral part of this Agreement and binding on you.
Evo Affiliate Program means the affiliate program made available by BCAA pursuant to which an Affiliate may receive compensation in exchange for Valid Referrals.
Evo Car-Sharing Program has the meaning ascribed thereto in the Evo Member Agreement.
Evo Member Agreement means the Evo Member Agreement, as updated from time to time and found at https://evo.ca/member-agreement#how-to-become-an-evo-member.
Evo Members means individuals who are currently members of the Evo Car-Sharing Program in accordance with the Evo Member Agreement.
Potential Evo Members means individuals, other than yourself, who are not currently Evo Members.
Privacy Policy means our privacy policy, as amended from time to time, and attached to this Agreement as Schedule A.
Contact
For any questions regarding the Evo Affiliate Program or this Agreement, please contact us at affiliate@bcaa.com.
Schedule A: Privacy Policy
Last Updated: April 8, 2025
British Columbia Automobile Association and our corporate affiliates (“BCAA”, “we”, “us”, or “our”) respect and uphold individual rights to privacy and the protection of personal information while balancing such rights with our need to process your personal information to manage our business and deliver our services to you. For clarity, our corporate affiliates that may process your personal information pursuant to this Privacy Policy include B.C.A.A. Holdings Ltd. and BCAA Insurance Corporation.
This Privacy Policy (the “Policy”) describes how we may collect, use, disclose, retain, dispose of and otherwise process (collectively, “process”), and how you may correct, update and access, your personal information that you provide as a user of, or that we collect through your use of, our websites, social media sites, mobile applications, products, services, software and tools (collectively, the “Services”), as well as through in-person and telephone exchanges. It does not apply to our employees’ personal information (except to the extent that they are users of Services in their personal capacity), business contact information, anonymized information or other information exempted from applicable privacy laws. For clarity, any reference to the “Services” includes a reference to any part or aspect of the Services.
Unless otherwise provided in an applicable Privacy Notice, this Policy references the BCAA Terms of Service and forms an integral part thereof. In the event of a conflict between the BCAA Privacy Policy and the Terms of Service, the Terms of Service will prevail.
PLEASE READ THIS POLICY CAREFULLY. By using our Services, or otherwise by choosing to provide us with your personal information, you acknowledge and consent to us processing your personal information in accordance with this Policy and as may be further identified when the personal information is collected. If you do not consent to the processing of your personal information in accordance with this Policy, please do not access or continue to use any of our Services, or otherwise provide any personal information to us.
PLEASE NOTE, the following Privacy Notices provide additional information about some of our Services: Evo Affiliate Program Privacy Notice.
- Accountability
BCAA is responsible for your personal information under its control. We have appointed a Chief Privacy Officer who is accountable for BCAA's compliance with this Policy. The Chief Privacy Officer can be contacted at privacy@bcaa.com.
- Personal Information
For the purposes of this Policy, “personal information” means any information about an identifiable individual or any information that can be used, either alone or in combination with other information, to identify an individual (for example, an individual’s name, mailing address, telephone number and email address), but excludes any information that is exempted by applicable privacy laws. For example, in Canada, personal information generally does not include any business contact information that is processed solely to communicate with that person about their employment or profession.
The types of information we receive and collect, and how we use or disclose that information, depends on how you interact with us, which of our Services you use, and how you use them. Certain of our Services have optional features which, if used, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature.
Directly Collected Personal Information
When you use our Services, we may collect the following personal information from you:
- Contact information, such as first and last name, email address, mailing address and phone number;
- Payment information, such as billing address and credit card information;
- Unique identifiers, such as username, account number and password;
- Identification, such as government issued identification documents and current photograph; and
- Any other information you voluntarily provide through our Services.
Your personal information may be collected when:
- You register for an account with one or more of our Services;
- You submit an application for membership for one or more of our Services;
- You make purchases through one or more of our Services;
- You fill out free-form fields on our websites;
- You connect with us through social media;
- You connect with us through Customer Support channels;
- You communicate with us by phone or email; and
- You otherwise use our Services.
We only collect personal information that we need. We encourage you to not provide us with any personal information beyond what is necessary and as requested by us.
Automatically Collected Personal Information
We, and our third-party partners, may also automatically collect information about you and any computer or device you use to access our Services, read our emails or otherwise engage with us. Some of the information we may collect, and ways we may collect it include:
- Cookies. When you visit or use our websites, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer or device that allows us to uniquely identify your browser, computer or device. Cookies allow us to collect standard Internet log information about how and when you access and use our websites, including your IP address, unique device identifiers, location data, weblogs, time zone, date, your language preferences, browser settings and browsers used, web addresses visited, links clicked, other communication data, searches conducted and pages visited. We use cookies for a number of purposes, including to: ensure our websites are optimized for your use and for future communications between you and us; track your preferences you specify while using our websites; assist us to maintain and manage your status as logged in or logged out while you are using our websites; estimate and report our total audience size and traffic; and conduct research to improve our content, products and services. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads. You can manage cookie preferences in your browser’s settings, but please note that if you refuse to allow cookies, you may not be able to use certain features or functionality of our websites.
- Log Files. We may record log file information each time you access our websites. This information may include information such as: your IP address; browser type; unique device identifiers; information about your computer or device; number of clicks; how you interact with links, features or functionality on our websites; and other such information.
- Usage Data. We may also collect information about the way you use our Services. For example, the site from which you came and the site to which you are going when you leave our websites, the pages you visit, the links you click on, how frequently you access our websites, whether you open emails or click the links contained in emails, whether you access our websites from multiple devices, last login time, and other actions you take on our websites. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our websites.
- Google Analytics. We use Google Analytics to help us analyze how visitors use our website. Google Analytics uses cookies and similar technologies to collect and analyze information about use of our Services and to report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to http://www.google.com/policies/privacy/partners, and opt out by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
Collection from Third Parties
We do not knowingly collect your personal information from a third party, unless you consent or we are otherwise exempted, authorized or required by applicable laws to do so. For example, we may collect your personal information from third parties as follows:
- Your authorized representative(s);
- Organization(s) that you previously provided consent to in respect of their collection of your personal information; or
- Public sources in which your personal information is publicly available.
If we collect your personal information from a third party, we will only process that information for the specific purpose for which it was provided to us in accordance with this Policy (and an applicable Privacy Notice) and the policy under which that information was collected.
Communication between users
Certain of our Services may facilitate communication between users but we do not assume responsibility for the use of content or information exchanged during these interactions. We encourage you to exercise caution when disclosing information to other users. You are solely responsible for the personal information you share through our Services and we do not guarantee the privacy or security of the information you share with other users.
Links to Other Sites
Our website may contain links to other websites, applications or Internet resources (“Third-Party Services”) which are provided or made available solely for your convenience and information. When you click on one of those links you are contacting those Third-Party Services. We do not endorse and have no responsibility or liability for, nor do we have any control over, those Third-Party Services, their content or their processing of your personal information. We encourage you to read the privacy policies of those Third-Party Services to learn how they process your personal information.
Information about Children
We understand the importance of protecting children’s privacy. Our Services are not directed at children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 without parental consent, except as permitted by applicable law.
We may collect personal information about children under the age of 13 from their parent or legal guardian. By providing such information, you confirm that you are the parent or legal guardian of any such children. If you register any children under the age of 13 on your BCAA membership, you are hereby deemed to consent to our use, collection and disclosure of such children’s personal information strictly for the purposes of providing Services.
If you believe that a child under the age of 13 has provided us with personal information without parental consent, please contact us at the address indicated in Section 11 below and we will work to delete that data from our systems.
- Purpose for Which Personal Information is Processed
Generally, we may process your personal information for the following purposes:
- To verify and authenticate your identity;
- To contact you for mailing and renewal purposes;
- To operate, maintain and provide to you the Services and all features and functionality of our websites and mobile applications;
- To contact you with respect to your purchases or transactions;
- To deliver products and fulfill requests;
- To maintain accurate records;
- To ensure that the Services are optimized for your use and benefit;
- To analyze user experience and improve the Services;
- To provide you with requested information, process your questions and/or answer your queries;
- To communicate with you to provide you with information about us (including news releases, newsletters and notices regarding upcoming promotions or events);
- To solicit feedback from you about your satisfaction and experience with our Services (including through occasional surveys);
- To communicate with you to provide you services, contacts, materials and/or recommendations for your needs as identified by you through phone, email or our websites;
- To carry out our obligations arising from any contracts or transactions entered into between you and us;
- To comply with internal policies and procedures, applicable laws, regulations, subpoenas, court orders and other legal, accounting or security requirements;
- To protect us, yourself and others from fraud and error, and to safeguard our business interests;
- To collect debts owed to us;
- To manage or transfer our assets or liabilities (for example, in the case of an acquisition or merger, the provision of security for a credit facility or the change of a supplier of products or services); and
- To share your personal information with our employees, contractors, consultants and other third party service providers including, but not limited, to website hosting providers, advertising agencies, payment processors or customer service agencies (“Service Providers”) who require this information to assist us with establishing, maintaining and managing our relationship with you and optimizing and providing the Services for your use and benefit. Please note that we may change or add Service Providers at any time, in our sole discretion, either in Canada or elsewhere. We encourage you to reference this Policy (and any Privacy Notices applicable to the Services you are using) from time-to-time to obtain updated information.
We will not process your personal information for other purposes without your consent, except where authorized or required by law.
- Disclosure of Your Personal Information
We will not share your personal information with any third party, except as indicated in this Policy (or an applicable Privacy Notice) or as authorized or required by law.
We may disclose your personal information for the purposes as described in this Policy (and any applicable Privacy Notices) in the following ways:
- To our employees, contractors and agents on an as-needed basis;
- To our affiliates and business partners;
- To our Service Providers (as discussed above);
- To law enforcement, government or regulatory bodies, or other lawful authorities, as strictly required by law; and
- To third parties, in accordance with applicable law, in connection with a corporate reorganization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets or securities, provided that the disclosed information continues to be used solely for the purposes permitted by this Policy (and any applicable Privacy Notices) by the entity acquiring the information.
Our Service Providers, may be located outside of Canada, and you acknowledge that personal information may be processed and stored in foreign jurisdictions with different (and perhaps weaker) privacy laws, and that the governments, courts or law enforcement or regulatory agencies in those jurisdictions may be able to obtain disclosure of that personal information through the laws of the foreign jurisdiction.
- Legal Basis for Processing Your Personal Information
We will process your personal information only with your knowledge and consent, except where exempted, authorized or required by applicable laws. The form of consent may vary depending on the circumstances and the type of information being requested. Your consent may be express, with clear options to say “yes” or “no” (such as by being asked to check a box to indicate your consent), or implied (such as when you provide us with your address through a form or email seeking information and we use those means to respond to your request). Your consent can also be provided by your authorized representative. Taking into account the sensitivity of your personal information, purposes of collection, and your reasonable expectations, we will obtain the form of consent that is appropriate to the personal information being processed.
When we process your personal information for a new purpose, we will document that new purpose and ask for your consent again.
You may refuse to provide consent or may notify us at any time that you wish to withdraw or change your consent to the processing of your personal information without penalty, subject to legal, contractual or other restrictions and reasonable notice, by opting out of the use of your personal information by contacting our Chief Privacy Officer (see Section 11 below). However, if you withdraw or change your consent, we may not be able to provide you with the Services.
Aside from consent, we may also process your personal information under other legal bases, as permitted by applicable laws.
- Security of Personal Information
The security of your personal information is important to us. We protect the personal information in our custody or under our control using reasonable physical, technological and organizational safeguards designed to prevent unauthorized access, collection, use, disclosure, copying, modification, destruction or similar risks.
We will take reasonable measures, through contractual or other reasonable means, to ensure that our Service Providers implement a comparable level of protection. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information.
However, no method of transmission over the Internet, or method of electronic storage, is completely secure. As such, despite our safeguards and protocols, we cannot fully guarantee the security of your personal information and you should always exercise caution when disclosing personal information over the Internet.
- Privacy Rights and Choices
Accessing Your Personal Information
You have a right to access your personal information that we hold.
Upon your written request, we will provide you your personal information in our possession or under our control. We will also provide your information about the ways in which that information is being used and a description of the individuals or organizations to whom that information has been disclosed. We may charge you a reasonable fee for doing so.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who does not have a right to receive it.
Access may be declined where authorized or required by applicable law. If access cannot be provided, we will notify the individual making the request within 30 days, in writing, of the reasons for the refusal.
We will make our policies and practices relating to the management of your personal information readily available to you.
Correcting Your Personal Information
We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate, complete and up-to-date and reasonably necessary for the purposes for which it is to be used.
If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
If a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information in our possession or under our control with a note that the correction was requested but not made.
- Retention of Your Personal Information
We will delete, destroy, erase, aggregate or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer required for a legal or business purpose.
We will keep personal information used to make a decision affecting you for at least one year after using it to make the decision.
- CASL Policy
We are committed to compliance with Canada’s Anti-Spam Legislation (“CASL”). Any electronic communication we send to outside parties is protected by a range of business procedures, processes and policies to ensure that such communication is done in compliance with CASL. In our electronic communications with outside parties, we comply with the rules established by CASL and enforced by various Canadian authorities including the Canadian Radio-television and Telecommunications Commission. CASL regulates, and our policies generally apply to, each commercial electronic message (a “CEM”) that we send. A CEM is an electronic message sent to an electronic address that, among its purposes, encourages participation in a commercial activity.
In addition to adopting and updating this Policy, we undertake various transparency initiatives to ensure we comply with CASL, which include:
- Consent. We do not send you CEMs without your consent. This consent typically must be “express” (i.e. expressly acknowledged by you), but in certain circumstances can be “implied”. In other limited circumstances, consent is not required. We have modified or adopted our sign-up, registration and consent forms in order to ensure that your consent is meaningful (i.e. informed and freely given) as required by CASL. When we collect your electronic contact information, you will know the exact purposes behind the collection.
- Content. We have adopted processes to ensure that our CEMs contain the following requirements prescribed under CASL, which will usually be in the footer of the CEM. We will:
- identify ourselves as the party sending the CEM, and whether we are sending the message on our own behalf or on behalf of someone else;
- provide you with our contact information; and
- set out a clear, working unsubscribe mechanism or preference centre that is easy to use, automatic, and at no cost to you (other than your own cost of connecting to the Internet).
- Clarity. We ensure that each aspect of a CEM (including its header, content, or any links or URLs in the CEM) conveys the appropriate information, whether viewed individually or taken as a whole, so that you always know what you are clicking on.
If you receive a CEM from us but believe that you should not have or no longer wish to receive CEMs, we will aim to respect your preferences in a timely manner once you update them through our unsubscribe mechanism. CASL requires us to process unsubscribe requests within 10 business days. If you have any questions or concerns about our unsubscribe mechanisms, you may contact using the contact information provided in Section 11 below.
- Updates or Changes to this Policy
This Policy was last updated as of the “Last updated” date set out at the beginning of this Policy.
We may update this Policy time to time to ensure ongoing compliance with applicable laws and for any other purpose that we deem reasonably necessary. We therefore encourage you to periodically review this Policy to ensure you are aware of any changes.
If we make any material changes we will either (a) notify you by email (sent to the email address listed in our records), or (b) provide a notice on our websites or through our mobile applications before the change becomes effective. Any change to this Policy will apply to existing information, as well as information collected after the date that this Policy is posted or on the date as specified in the notification. Your continued use of the Services following the effective date of any changes to this Policy signifies your acceptance of such changes.
- Contact Information for Chief Privacy Officer
If you have any questions or concerns regarding our compliance with this Policy and our processing of your personal information, you may contact our Chief Privacy Officer at privacy@bcaa.com.
If you are not satisfied with our Chief Privacy Officer’s response to your question or concern, you may be able to file a complaint under applicable privacy laws. Our Chief Privacy Officer will provide you with the contact information to do so if requested.
- California Residents
If you are a California resident, do not enter your personal information through this site or other electronic means. You may inquire about our services through our call centre at 1.888.268.2222.
BCAA does not sell or rent any personal information.
EVO AFFILIATE PROGRAM PRIVACY NOTICE
In addition to the BCAA Privacy Policy, this Privacy Notice also applies to applicants and participants in the Evo Affiliate Program operated by B.C.A.A Holdings Ltd., which is a subsidiary of British Columbia Automobile Association.
The BCAA Privacy Policy and this Privacy Notice reference the Evo Affiliate Program Agreement (found https://evo.ca/affiliatetc) and form an integral part thereof. In the event of a conflict between the BCAA Privacy Policy or this Privacy Notice and the Evo Affiliate Program Agreement, the Evo Affiliate Program Agreement will prevail. Terms used but not defined in this Privacy Notice have the meanings given to them in the BCAA Privacy Policy or the Evo Affiliate Program Agreement, as applicable and the context requires.
Accountability
We are responsible for your personal information under our control. Our Privacy Officer is accountable for our compliance with this Privacy Notice and the BCAA Privacy Policy as it relates to the Evo Affiliate Program. The Evo Privacy Officer can be contacted at privacy@evo.ca.
Additional Information We Collect
As part of your application for and during your participant in the Evo Affiliate Program, we may, from time to time, collect additional personal information directly from you, indirectly through your use of our Services that are associated with Evo Affiliate Program (including the website located at evo.ca, our Evo mobile applications and our Evo social media sites) (“Evo Affiliate Services”), or from third-party sources.
Additional Purposes for Which Personal Information is Processed
We may process your personal information for the following additional purposes:
- To process your Application;
- To determine your continued eligibility for participation in the Evo Affiliate Program; and
- To provide and administer the Evo Affiliate Program.
California Residents
If you are a California resident, do not enter your personal information through the evo.ca website or other electronic means. You may inquire about our Evo Affiliate Services through our call centre at 1-844-EVO-2EVO.
BCAA does not sell or rent any personal information.
Questions or Complaints
Please direct any questions or complaints regarding our processing of your personal information related to Evo Affiliate Services to our Privacy Officer at privacy@evo.ca.